Hybrid Financial Concierge & Customer Growth Banker

0101 The Huntington National Bank; Marlin (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers and act as a Financial Concierge, helping them reach their financial goals.

In this role you will retain and grow consumer and business relationships by identifying needs, recommending deposit products and other services, and delivering outstanding service while adhering to bank policies and regulatory requirements.

Qualifications

• High School Diploma or GED (and minimum 1 year customer service) or a Bachelor's Degree.
• Experience in customer service, banking, or retail sales is preferred.

Responsibilities

• Providing excellent customer service and resolving customer issues.
• Educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, outbound calling, and referrals.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Adhering to operational, security, risk and regulatory policies and procedures.
• Demonstrating sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers and act as a Financial Concierge, helping them reach their financial goals.

In this role you will retain and grow consumer and business relationships by identifying needs, recommending deposit products and other services, and delivering outstanding service while adhering to bank policies and regulatory requirements.