Customer Experience Banker — Financial Concierge (Hybrid)

Huntington; Pennsylvania; On-site; USD 38,000 - 52,000; Full time

Job summary

Huntington is looking for a Customer Experience Banker Non NMLS to join our office team in Pennsylvania. You will serve walk-in customers as a financial concierge, process transactions, educate on deposit products, and help customers reach their financial goals with friendly, accurate service.

You will identify opportunities to grow relationships through disciplined sales, outbound follow-up, and referrals, while ensuring compliance with policies.

Qualifications

• High School Diploma or GED and 1 year customer service or related experience, or a Bachelor's Degree.
• Preferred: 1+ year in banking, financial services, or goal-driven retail sales.
• Cash handling skills; comfortable with technology like mobile and online banking.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through disciplined sales and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to security, risk, and regulatory policies.
• Balance daily transactions and handle cash accurately.

Skills

Customer service

Sales

Banking knowledge

Communication

Relationship management

Cash handling

Education

Bachelor's Degree

High School Diploma or GED

Job description

Huntington is looking for a Customer Experience Banker Non NMLS to join our office team in Pennsylvania. You will serve walk-in customers as a financial concierge, process transactions, educate on deposit products, and help customers reach their financial goals with friendly, accurate service.

You will identify opportunities to grow relationships through disciplined sales, outbound follow-up, and referrals, while ensuring compliance with policies.