Hybrid B2B Order Manager — Wholesale Fulfillment Pro

Truewerk; Denver (CO); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Annual performance bonus

401(k) with company match

Hybrid work stipend

Flexible PTO policy

Job summary

TRUEWERK is seeking a B2B Order Management Coordinator near Denver, CO to own wholesale orders from submission through delivery. You’ll work across Sales, Operations, Customer Experience, and Fulfillment to ensure accuracy and on-time execution.

You will collaborate with customers and internal teams, manage inventory and order lifecycle in NetSuite, and drive process improvements to enhance customer satisfaction and scale our growing B2B business.

Qualifications

• Experience in B2B or wholesale operations supporting complex order requirements.
• Strong understanding of order fulfillment and inventory management.
• Proficiency with ERP/order management systems (NetSuite) and vendor portals (NuOrder, SPS Commerce, CommerceHub).
• Advanced spreadsheet skills (Google Sheets, Microsoft Excel).
• Experience tracking items or workflows in project management tools (Monday.com).
• Knowledge of basic accounting principles related to order processing and invoicing.

Responsibilities

• Enter and track B2B sales orders from entry to delivery.
• Use NetSuite to manage customer accounts and orders across lifecycle.
• Coordinate with internal teams, warehouses, and logistics to ensure on-time delivery.
• Provide proactive updates and resolve order issues to maintain accuracy.
• Maintain records of orders, shipments, and communications in the OMS.

Skills

B2B operations

Order management

Inventory management

Spreadsheet proficiency

Cross-functional coordination

Accounting basics

Tools

NetSuite

Google Sheets

Microsoft Excel

Monday.com

NuOrder

SPS Commerce

CommerceHub

Job description

TRUEWERK is seeking a B2B Order Management Coordinator near Denver, CO to own wholesale orders from submission through delivery. You’ll work across Sales, Operations, Customer Experience, and Fulfillment to ensure accuracy and on-time execution.

You will collaborate with customers and internal teams, manage inventory and order lifecycle in NetSuite, and drive process improvements to enhance customer satisfaction and scale our growing B2B business.