Hybrid B2B Inside Sales Rep – $23.50/hr + Bonuses

TTEC; Tempe (AZ); Hybrid; USD 27,000 - 38,000; Full time

Benefits offered by this job

Hybrid work option

Paid time off

Healthcare benefits

Tuition reimbursement

Job summary

TTEC is seeking a B2B Inside Sales Representative to join our onsite team in Tempe, AZ, with opportunity for hybrid work based on performance. You will engage small business customers, understand their needs, and recommend SaaS and cloud-based solutions to improve bookkeeping, payroll, and cash flow.

You'll use consultative sales and product knowledge to demo offerings, log activity in sales tools, and drive pipeline while meeting productivity and availability targets.

Qualifications

• High school diploma or equivalent.
• 1–2 years of contact center experience.
• 2 years of applied sales experience.
• Experience with SaaS, cloud, technical solutions.
• Ability to understand customer needs and clearly explain technical solutions and business value.
• Strong verbal and written communication.

Responsibilities

• Connect with customers and prospects by phone, chat, meetings, and outbound follow-up.
• Lead discovery conversations to understand business needs and workflows.
• Recommend, demo, and sell solutions based on customer needs.
• Identify additional offerings that may support the customer's business.
• Use sales tools to log activity, manage pipeline steps, and support follow-up.
• Meet productivity, sales, availability, pipeline, and adherence expectations.

Skills

Contact center experience

Sales experience

SaaS / cloud knowledge

Customer discovery

Communication skills

Education

High school diploma or equivalent

Job description

TTEC is seeking a B2B Inside Sales Representative to join our onsite team in Tempe, AZ, with opportunity for hybrid work based on performance. You will engage small business customers, understand their needs, and recommend SaaS and cloud-based solutions to improve bookkeeping, payroll, and cash flow.

You'll use consultative sales and product knowledge to demo offerings, log activity in sales tools, and drive pipeline while meeting productivity and availability targets.