B2B Inside Sales Representative – Hybrid

TTEC; United States; Hybrid; USD 27,000 - 38,000; Full time

Benefits offered by this job

Hybrid work based on performance

Performance-based bonus opportunities

Retention bonus

Paid time off

Healthcare benefits

Tuition reimbursement

Job summary

TTEC is hiring a B2B Inside Sales Representative to join the Tempe, AZ team on a hybrid schedule. You will engage small business customers, uncover needs, and recommend SaaS and cloud-based solutions to improve bookkeeping, payroll, and cash flow, while advancing relationships and revenue.

This role emphasizes consultative selling, product knowledge, and effective communication to drive customer value. Eligible for performance bonuses and a retention bonus; hybrid work is available with

Qualifications

• Strong verbal and written communication skills.
• 2 years of applied sales experience with a customer-focused mindset.
• Experience with SaaS, cloud, technical solutions, account management, pipeline management, or small business sales.
• Ability to understand customer needs and clearly explain technical solutions and business value.

Responsibilities

• Connect with small business customers and prospects to understand their needs, recommend business solutions, and support new sales and expanded customer relationships.
• Lead discovery conversations to understand business needs and workflows.
• Recommend, demo, and sell solutions based on customer needs.
• Identify additional offerings that may support the customer’s business.
• Use sales tools to log activity, manage pipeline steps, and support follow-up.
• Meet productivity, sales, availability, pipeline, and adherence expectations.

Skills

Verbal and written communication

Sales experience

Customer discovery

SaaS / cloud solutions

Account management / pipeline

Problem-solving

Education

High school diploma or equivalent

Job description

B2B Inside Sales Representative – Hybrid

Your potential has a place here with TTEC’s award-winning employment experience. As a B2B Inside Sales Representative working onsite in Tempe, AZ (with opportunity to earn hybrid work benefits), you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in United States says it all!

Base Salary $23.50/hour performance-based bonus opportunities
$1400 retention bonus *
help us grow our sales representative team
eligible for generous employee referral bonus opportunities

What You’ll Do

You’ll connect with small business customers and prospects to understand their needs, recommend business solutions, and support new sales and expanded customer relationships. Using your consultative sales, product, and customer discovery skills, you’ll help customers see how available solutions can support their bookkeeping, accounting, payroll, and cash flow needs.

During a Typical Day, You’ll

• Connect with customers and prospects by phone, chat, meetings, and outbound follow-up
• Lead discovery conversations to understand business needs and workflows
• Recommend, demo, and sell solutions based on customer needs
• Identify additional offerings that may support the customer’s business
• Use sales tools to log activity, manage pipeline steps, and support follow-up
• Meet productivity, sales, availability, pipeline, and adherence expectations

What You Bring to the Role

• High school diploma or equivalent
• 1-2 years of contact center experience supporting inbound and outbound interactions
• 2 years of applied sales experience with a customer-focused mindset
• Experience with SaaS, cloud, technical solutions, account management, pipeline management, or small business sales
• Ability to understand customer needs and clearly explain technical solutions and business value
• Strong verbal and written communication skills with clarity and detail

What You Can Expect

• A team environment supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Opportunity to work hybrid based on reaching and maintaining performance standards
• And yes… $23.50/hr base performance based bonus opportunities, $1400 retention bonus (conditions apply), benefits you’d expect like paid time off, wellness and healthcare benefits and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different …

Primary Location

: US-AZ-Tempe

Job

: Sales / Business Development