Hybrid Auto Claims Specialist (Paid Training)

Liberty Mutual Insurance; Newark (DE); Presencial; USD 40.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

Workplace flexibility

Professional development

Employee Resource Groups

Descripción de la vacante

Liberty Mutual Insurance in Marlton, NJ is seeking Auto Claims Representatives to guide insureds and claimants through the auto claims process from start to finish. No prior claims experience is needed; paid training and licensing are included, with in-office days required.

Applicants must live within 50 miles of the office and start date is January 11, 2027. Expect ongoing in-person training during the first 6 months and at least 2 in-office days per month.

Formación

• An engaging, outgoing personality and passion for helping customers.
• Able to think critically, use resources and seek answers when needed in virtual environment.
• Excellent oral, written, decision-making and organizational skills.
• Strong typing and multi-tasking capabilities in a structured paperless work environment.
• Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.
• General understanding of overall claim operations and key stakeholders.
• College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge.
• Only open to US based employees.

Responsabilidades

• Guide insureds and claimants through the auto claims process from start to finish.
• Engage with customers who have been in an accident and need assistance.
• Manage multiple moving pieces with strong organization and time management.
• Represent the Liberty brand with a customer-centric approach.
• Collaborate with teams to deliver on promises to customers.

Conocimientos

Customer service

Communication

Typing

Multitasking

Time management

Problem solving

Organization

Critical thinking

Virtual training

Insurance knowledge

Educación

College degree preferred

Customer service experience

Insurance knowledge

Herramientas

Claims systems

Descripción del empleo

Liberty Mutual Insurance in Marlton, NJ is seeking Auto Claims Representatives to guide insureds and claimants through the auto claims process from start to finish. No prior claims experience is needed; paid training and licensing are included, with in-office days required.

Applicants must live within 50 miles of the office and start date is January 11, 2027. Expect ongoing in-person training during the first 6 months and at least 2 in-office days per month.