Hybrid Authorizations Team Lead - Client Services

24 Hour Home Care; El Segundo (CA); Hybrid; USD 39,922 - 44,413; Full time

Job summary

A leading in-home care provider is seeking a Supervisor, Client Services to oversee the Authorizations team ensuring compliance and efficiency in processing. This role involves supervising daily workflows, addressing complex authorization issues, and collaborating with various departments to improve operations. Ideal candidates have over 3 years in healthcare operations and experience leading teams. The position offers a hybrid work model with in-office presence required once a month.

Qualifications

• 3+ years of experience in authorization processing or healthcare operations.
• 1+ year of people leadership experience.
• Strong understanding of authorization lifecycles and utilization tracking.

Responsibilities

• Oversee authorization entry and compliance.
• Monitor authorized hours and address expirations.
• Supervise Authorization Coordinators and manage escalations.

Skills

Analytical abilities

Problem-solving

Attention to detail

Cross-functional communication

Excel proficiency

Leadership capability

Process improvement mindset

Tools

Salesforce

Job description

A leading in-home care provider is seeking a Supervisor, Client Services to oversee the Authorizations team ensuring compliance and efficiency in processing. This role involves supervising daily workflows, addressing complex authorization issues, and collaborating with various departments to improve operations. Ideal candidates have over 3 years in healthcare operations and experience leading teams. The position offers a hybrid work model with in-office presence required once a month.