Hybrid Asset & Billing Analytics Analyst

Toyota-Material-Handling; Columbus (IN); Hybrid; USD 51,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

13 paid holidays

Medical plans

Dental & Vision insurance

401(k) match up to 6%

Life Insurance

Short-Term Disability

Long-Term Disability

Tuition Assistance

Employee Assistance Program

Kaizen rewards program

Onsite Fitness Center

Job summary

Toyota Material Handling North America is seeking an Advanced Services Business Analyst to join our Financial Operations team in Columbus, IN. The role focuses on asset management, billing support, reporting, and process improvement, collaborating with account management, customer care, dealers, customers, and vendors.

The position offers a hybrid schedule with in-office collaboration Monday through Wednesday and remote work Thursday and Friday, supporting strong customer outcomes and

Qualifications

• Bachelor's Degree or an equivalent combination of education, training, and experience.
• 3+ years of professional experience
• Strong organizational and analytical skills
• Effective verbal and written communication skills
• Ability to build productive relationships with internal and external stakeholders
• Proficiency with Microsoft Office applications, particularly Excel

Responsibilities

• Manage equipment records to support asset management and billing processes
• Develop, track, and maintain KPIs to support operational effectiveness
• Coordinate with dealers and customers to support business objectives
• Support quality controls and operational processes that promote a positive customer experience
• Build and maintain reports and automation tools that improve efficiency and accuracy
• Serve as a liaison between dealers and customers to support issue resolution
• Train dealers on financial operations and equipment management processes
• Provide data-driven insights and support customer business reviews
• Contribute to process improvement initiatives and continuous improvement efforts
• Support customer service activities and help achieve department and company goals
• Execute responsibilities independently while maintaining fiduciary accountability
• Perform additional duties as assigned

Skills

Analytical skills

Organizational skills

Communication

Relationship building

Excel proficiency

Cross-functional collaboration

Education

Bachelor's Degree

Tools

Microsoft Excel

Job description

Toyota Material Handling North America is seeking an Advanced Services Business Analyst to join our Financial Operations team in Columbus, IN. The role focuses on asset management, billing support, reporting, and process improvement, collaborating with account management, customer care, dealers, customers, and vendors.

The position offers a hybrid schedule with in-office collaboration Monday through Wednesday and remote work Thursday and Friday, supporting strong customer outcomes and