Hybrid Applications Sales & Support Specialist

D&H Distributing Co.; Harrisburg (Dauphin County); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan

401k

Paid Time Off

Medical, Dental and Vision benefits

Gym Reimbursement

Tuition Assistance

Job summary

D&H Distributing Co. is seeking a Customer Service Representative for a hybrid role in Harrisburg, PA or Tampa, FL. The position focuses on managing customer inquiries and providing excellent service while collaborating with sales teams.

Ideal candidates should possess knowledge of computer hardware and the Microsoft Office suite, along with strong communication skills. Benefits include an Employee Stock Ownership Plan, paid time off, medical coverage, and more.

Qualifications

• Must have 1 to 3 years of office or call center-based customer service experience.
• Ability to perform essential job duties satisfactorily.
• Proficiency in using PC, phone, calculator, fax, printer, copier.

Responsibilities

• Manage customer inquiries and respond to calls, emails, and IMs.
• Process customer orders and returns through various channels.
• Project a professional image and provide product/service information.

Skills

Basic knowledge of computer hardware

Knowledge of Microsoft Office suite

Professional verbal and written communication skills

Education

Associate’s degree or higher education preferred

Tools

CRM software

Microsoft Office

Job description

D&H Distributing Co. is seeking a Customer Service Representative for a hybrid role in Harrisburg, PA or Tampa, FL. The position focuses on managing customer inquiries and providing excellent service while collaborating with sales teams.

Ideal candidates should possess knowledge of computer hardware and the Microsoft Office suite, along with strong communication skills. Benefits include an Employee Stock Ownership Plan, paid time off, medical coverage, and more.