Hybrid AP Operations Lead — BPO & Process Improvement

Apogee Enterprises, Inc.; Minneapolis (MN); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer match

Paid Time Off

Tuition Reimbursement

Employee Assistance Program

Wellness Program

Job summary

Apogee Enterprises, Inc. in Bloomington, MN is seeking an Accounts Payable Operations Supervisor to oversee daily AP activities, including management of the outsourced provider and GRNI oversight. The role ensures operational performance, SLAs, and internal controls are met, in collaboration with the Sr.

AP Shared Services Manager. The successful candidate will analyze performance, drive continuous improvement, and support month‑end close and reporting requirements across the organization.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration or related field or equivalent combination of education and experience.
• 5+ years of progressive experience in Accounts Payable or Procure-to-Pay environments.
• Experience overseeing outsourced operations or BPO relationships.
• Experience monitoring KPIs, SLAs and reporting metrics.

Responsibilities

• Be primary day-to-day contact for the AP managed services provider.
• Coordinate communications between internal stakeholders and vendor leadership.
• Monitor vendor performance against SLAs and KPIs; escalate when needed.
• Support GRNI monitoring, reporting and resolution activities.
• Assist with month-end close, accruals and intercompany reporting as required.
• Support process improvements, automation and standardization initiatives.

Skills

Analytical skills

Excel proficiency

Communication skills

Cross-functional collaboration

Process improvement

Education

Bachelor’s degree in Accounting/Finance or related field

Tools

SAP

Epicor

Microsoft Dynamics

Job description

Apogee Enterprises, Inc. in Bloomington, MN is seeking an Accounts Payable Operations Supervisor to oversee daily AP activities, including management of the outsourced provider and GRNI oversight. The role ensures operational performance, SLAs, and internal controls are met, in collaboration with the Sr.

AP Shared Services Manager. The successful candidate will analyze performance, drive continuous improvement, and support month‑end close and reporting requirements across the organization.