Hybrid Admissions Coordinator: Behavioral Health Support

Embark Behavioral Health; Chandler (AZ); Híbrido; USD 30.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental & Vision Insurance

Paid Parental Leave

Life & Disability Coverage

401(k) with Company Match

PTO & Holidays

Employee Assistance Program (EAP)

Descripción de la vacante

Embark Behavioral Health is seeking an Admissions Coordinator in Chandler, AZ. The role involves guiding families through the admissions process, conducting needs assessments by phone, and coordinating with clinical teams to connect youth with appropriate care.

The position offers a hybrid work environment (2 days in-office, 3 days remote) with a schedule Monday–Friday, 9:00 AM–5:00 PM. A Bachelor's degree is preferred and bilingual English/Spanish is a plus.

Formación

• 2+ years of behavioral health admissions or related experience.
• Bachelor's degree preferred.
• Strong phone presence with empathy and the ability to navigate objections.

Responsabilidades

• Connect with prospective families by phone and conduct initial needs assessments.
• Guide families through the admissions process from first inquiry to enrollment.
• Partner closely with clinical teams, program leadership, and internal stakeholders to coordinate admissions.
• Follow up promptly with inquiries and build meaningful relationships with families seeking care.
• Maintain accurate documentation and activity tracking in Salesforce.
• Develop expertise in Embark's programs and behavioral health treatment options.
• Contribute to a collaborative, goal-oriented team focused on helping more young people access life-changing care.

Conocimientos

Empathy

Phone communication

Organization

Verbal/written communication

Bilingual English/Spanish

Educación

Bachelor's degree

Herramientas

Salesforce

Descripción del empleo

Embark Behavioral Health is seeking an Admissions Coordinator in Chandler, AZ. The role involves guiding families through the admissions process, conducting needs assessments by phone, and coordinating with clinical teams to connect youth with appropriate care.

The position offers a hybrid work environment (2 days in-office, 3 days remote) with a schedule Monday–Friday, 9:00 AM–5:00 PM. A Bachelor's degree is preferred and bilingual English/Spanish is a plus.