Remote Overnight Admissions Coordinator

Embark Behavioral Health; United States; Remote; USD 27,552 - 33,062; Part time

Benefits offered by this job

Employer-paid life and disability insurance

Employee Assistance Program

Paid Time Off (PTO)

401(k) retirement plan

Job summary

Embark Behavioral Health in the United States is seeking an Overnight Admissions Coordinator to support families after hours. This part-time position offers flexible shifts with compassionate communication being key for success. Candidates should have experience in call center support or customer service and possess excellent verbal communication skills.

The role involves taking initial assessments and coordinating care while maintaining compliance via Salesforce. A competitive benefits package is also included, designed to support employee well-being.

Qualifications

• 2–5 years of experience in admissions, call center, customer service, or sales roles, preferably in healthcare or behavioral health.
• Ability to navigate systems like Salesforce confidently.
• Calm, caring, and professional demeanor in stressful situations.

Responsibilities

• Be available for at least one on-call overnight shift per week.
• Serve as the initial contact for families after hours.
• Conduct initial phone assessments for potential clients.
• Document interactions in Salesforce CRM.
• Support families in accessing treatment.

Skills

Verbal communication

Crisis de-escalation

Tech-savvy with CRM systems

Education

High school diploma or equivalent

Tools

Salesforce

Job description

Embark Behavioral Health in the United States is seeking an Overnight Admissions Coordinator to support families after hours. This part-time position offers flexible shifts with compassionate communication being key for success. Candidates should have experience in call center support or customer service and possess excellent verbal communication skills.

The role involves taking initial assessments and coordinating care while maintaining compliance via Salesforce. A competitive benefits package is also included, designed to support employee well-being.