Remote Admissions Advisor — Family & Student Support

StrongMind; Chandler (AZ); Hybride; USD 36 000 - 48 000; Plein temps

Résumé du poste

StrongMind, Chandler, AZ-based, is hiring an Enrollment Advisor to join the Admissions team in a hybrid role. You will guide prospective families through early admissions steps and ensure applications are complete and ready for the next phase.

You will verify information, identify missing documentation, and coordinate with Admissions Liaisons to move applications forward with care and professionalism. Daily tasks include reviewing applications, maintaining accurate notes, responding to

Qualifications

• High school diploma or equivalent is required.
• Minimum one year in customer service, admissions, or related deadline-driven roles.
• Clear written and verbal communication with strong phone etiquette.
• Excellent organizational skills to manage multiple applications.
• Ability to maintain confidentiality and FERPA compliance.
• Comfort with browser-based systems and standard office tools.
• Availability to work core business hours 8:00 AM–5:00 PM MT.

Responsabilités

• Serve as initial contact for prospective students and families.
• Perform Tier 1 verification calls and review admissions information.
• Review documentation for completeness and communicate next steps.
• Maintain accurate notes and tracker entries.
• Coordinate handoffs to Admissions Liaison.
• Support walk-ins and seasonal admissions priorities.
• Collaborate with teams to ensure a consistent family experience.
• Meet service, productivity, and quality expectations.
• Be available during core hours 8:00 AM–5:00 PM MT.

Connaissances

Customer service

Communication

Organization

Attention to detail

Independence

FERPA compliance

Tech proficiency

Attendance & reliability

IVP Clearance

Formation

High school diploma or equivalent

Outils

PowerSchool Enrollment

PowerSchool SIS

RingCentral

Description du poste

StrongMind, Chandler, AZ-based, is hiring an Enrollment Advisor to join the Admissions team in a hybrid role. You will guide prospective families through early admissions steps and ensure applications are complete and ready for the next phase.

You will verify information, identify missing documentation, and coordinate with Admissions Liaisons to move applications forward with care and professionalism. Daily tasks include reviewing applications, maintaining accurate notes, responding to