Hybrid Admin Support Specialist - Retirement Processing

State of North Carolina; North Carolina; Hybrid; USD 41,000 - 72,000; Full time

Benefits offered by this job

Health insurance options

Retirement plans

Paid vacation and sick leave

Paid parental leave

Job summary

State of North Carolina is seeking an Administrative Specialist II in the Retirement Processing Section of the Retirement Systems Division. The role handles estimate requests, service purchases, affidavit calculations, service audits, and earnable allowance requests, with a hybrid telework option.

Minimum education includes a high school diploma or GED with four years of related administrative experience. Salary range is $41,206.00–$72,113.00 and the hiring rate is up to $54,156.00.

Qualifications

• Ability to communicate effectively, both orally and in writing.
• Ability to organize, prioritize, and manage multiple tasks with accuracy and attention to detail.
• Ability to understand and interpret laws and policies.

Responsibilities

• Performs service audits by reviewing member history and employer reports to determine months of creditable service; research gaps in employment history; analyzes service related to disability requests.
• Researches non-contributory time associated with Workers’ Compensation and disability.
• Verifies information with employers on employment dates, employment gaps, length of service and any other member history.
• Responds to internal and external emails from customers.
• Assists with Service Estimates and Service Purchases as needed.

Skills

Communication

Organizational skills

Policy interpretation

Education

High school diploma or GED

4 years of related administrative experience

Job description

State of North Carolina is seeking an Administrative Specialist II in the Retirement Processing Section of the Retirement Systems Division. The role handles estimate requests, service purchases, affidavit calculations, service audits, and earnable allowance requests, with a hybrid telework option.

Minimum education includes a high school diploma or GED with four years of related administrative experience. Salary range is $41,206.00–$72,113.00 and the hiring rate is up to $54,156.00.