Hybrid Account Manager – Intermodal Logistics

World Shipping, Inc.; Cleveland (OH); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

401(k) with company match

Paid Time Off

Hybrid work schedule

Medical & Dental

Job summary

ContainerPort Group, a World Group company, seeks an adaptable Account Manager to support our growing customer base across the U.S. This hybrid role requires at least 3 days in the office per week and may sit at any ContainerPort Group location.

You will coordinate with internal teams, manage daily shipments, and maintain customer records using Salesforce and TMS tools. 2–3 years in intermodal/trucking with strong communication skills are essential.

Qualifications

• At least 2-3 years of account management experience in intermodal/trucking.
• High School Diploma required.
• Excellent customer service and interpersonal skills.
• Effective communication with cross-functional stakeholders.

Responsibilities

• Coordinate with internal teams on customers’ logistical needs and updates.
• Follow-up with customers regarding current and projected availability.
• Daily order updates in TMS software for customer shipments.
• Utilize Salesforce to record and document customer records.

Skills

Account management

Intermodal

Customer service

Communication

Microsoft Office

Education

High School Diploma

Tools

Salesforce

TMS software

Job description

ContainerPort Group, a World Group company, seeks an adaptable Account Manager to support our growing customer base across the U.S. This hybrid role requires at least 3 days in the office per week and may sit at any ContainerPort Group location.

You will coordinate with internal teams, manage daily shipments, and maintain customer records using Salesforce and TMS tools. 2–3 years in intermodal/trucking with strong communication skills are essential.