Hybrid Intermodal Account Manager — Growth & PTO

ContainerPort Group, Inc.; Rocky River (OH); Híbrido; USD 52.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability insurance

Employee Assistance Program

Financial planning

401(k) with company match

Paid Time Off

Flexible work arrangements

Internal mobility & development

Tuition assistance

Bonus eligibility

Descripción de la vacante

ContainerPort Group, a World Group company, seeks an Account Manager to support customers and grow the client base. This hybrid role requires at least 3 days in office per week and can be located at any CP G location across the U.S.

You will coordinate with internal teams, manage shipments, and leverage Salesforce and TMS to keep customer records and orders up to date. Strong communication and multitasking are essential.

Formación

• 2-3 years of account management experience in intermodal/trucking.
• High School Diploma Required.
• Excellent customer service and interpersonal skills.
• Above average communication skills (verbal, written).
• Ability to multi-task in a dynamic environment.

Responsabilidades

• Coordinate with internal teams on customer’s logistics needs and updates.
• Follow-up with customers regarding current and projected availability.
• Coordinate daily with other account managers, directors, and internal teams.
• Daily order updates in TMS software for customer shipments.
• Utilize Salesforce to record and document customer records.
• Daily review of non-invoice report with account managers.
• Other duties as assigned.

Conocimientos

Account management

Intermodal trucking

Customer service

Communication skills

Multi-tasking

Educación

High School Diploma

Herramientas

Salesforce

TMS software

Microsoft Office

Descripción del empleo

ContainerPort Group, a World Group company, seeks an Account Manager to support customers and grow the client base. This hybrid role requires at least 3 days in office per week and can be located at any CP G location across the U.S.

You will coordinate with internal teams, manage shipments, and leverage Salesforce and TMS to keep customer records and orders up to date. Strong communication and multitasking are essential.