Hybrid Account Manager — Customer Success & Operations

Mansfield Energy Corp; Gainesville (GA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Mansfield Energy Corp is seeking an Account Manager to be a pivotal member of the Customer Success team. You will manage a portfolio of existing customers and support new ones post-onboarding, serving as the primary contact for daily operations.

You will drive operational excellence and relationship management, collaborating with cross‑functional teams while providing business and technical support to ensure customer success. Hybrid work available after training.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 2+ years B2B experience in a customer account/relationship role.
• Petroleum industry experience preferred.

Responsibilities

• Own the ongoing relationship post-onboarding and serve as the primary day-to-day contact.
• Maintain proactive communication and relationship management with customers.
• Collaborate with Sales Success Managers and Sales Ops on renewals and cross-sell opportunities.
• Train customers on Mansfield technology platforms to drive adoption.

Skills

Sales knowledge

Customer service

Reporting and presentations

Attention to detail

Written and verbal communication

Teamwork

Problem solving

Education

Bachelor’s degree or equivalent experience

Tools

Excel

Access

Outlook

Job description

Mansfield Energy Corp is seeking an Account Manager to be a pivotal member of the Customer Success team. You will manage a portfolio of existing customers and support new ones post-onboarding, serving as the primary contact for daily operations.

You will drive operational excellence and relationship management, collaborating with cross‑functional teams while providing business and technical support to ensure customer success. Hybrid work available after training.