Fleet Card Account Manager - Customer Growth & Onboarding

Mansfield Energy Corp.; Gainesville (GA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Mansfield Energy Corp. seeks an Account Manager (Customer Relationship Manager) to be the primary contact for the Fleet Card product line. You will manage relationships, support profitability, and coordinate onboarding and ongoing support for customer accounts.

Responsibilities include cross-functional collaboration, issue resolution, and continuous process improvement to enhance customer satisfaction and retention across corporate and local teams.

Qualifications

• Bachelor's degree required.
• 1+ years of business to business customer service experience preferred.
• Knowledge of Fleet Card or petroleum industry preferred.

Responsibilities

• Serve as primary interface for assigned Fleet Card product line and customers.
• Collaborate with customer teams and departments to resolve issues and ensure seamless onboarding.
• Maintain high customer satisfaction by managing relationships and communications.
• Provide training to customers and internal staff on product usage and processes.
• Monitor and resolve billing, invoicing, and pricing questions with accuracy.

Skills

Customer service

Account management

Communication skills

Microsoft Excel

Teamwork

Education

Bachelor's degree

Tools

Excel

Access

Outlook

Job description

Mansfield Energy Corp. seeks an Account Manager (Customer Relationship Manager) to be the primary contact for the Fleet Card product line. You will manage relationships, support profitability, and coordinate onboarding and ongoing support for customer accounts.

Responsibilities include cross-functional collaboration, issue resolution, and continuous process improvement to enhance customer satisfaction and retention across corporate and local teams.