Hybrid Account Manager: Client Ops & Vendor Relations

Stivers; Cleveland (OH); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance after 90 days

Retirement Plan: 401k

Job summary

A staffing and consulting firm is urgently seeking a Hybrid Account Manager in Brecksville, OH. The candidate will oversee customer support and vendor relationships, ensuring high standards of operations and client satisfaction. The role requires 2-3 years of experience in a B2B service environment and proficiency in MS Office applications. Benefits include medical, dental, and vision insurance along with a 401k plan.

Qualifications

• 2-3 years in a business to business service environment with vendor management experience.
• Experience with MS Office applications including Excel, Teams and Outlook.
• Experience in property management setting is a plus.

Responsibilities

• Customer support in executing work order requests.
• Overseeing and managing client and vendor relationships.
• Overseeing quality assurance and follow up resolution.
• Up-selling additional services.
• Sourcing service providers and on-boarding them.

Skills

customer support

vendor management

MS Office applications

property management

Tools

Excel

Teams

Outlook

Job description

A staffing and consulting firm is urgently seeking a Hybrid Account Manager in Brecksville, OH. The candidate will oversee customer support and vendor relationships, ensuring high standards of operations and client satisfaction. The role requires 2-3 years of experience in a B2B service environment and proficiency in MS Office applications. Benefits include medical, dental, and vision insurance along with a 401k plan.