Hybrid Account Manager, Commercial Risk

Aon; Cleveland (OH); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Aon in Ohio is seeking an Account Manager II for a hybrid role with offices in Cleveland, Columbus, or Cincinnati. You will partner with Account Executives, manage service outputs, and support renewal cycles to ensure a positive client experience.

The role requires 3+ years of insurance experience and an active Property & Casualty license, with strong communication and presentation skills. Hybrid work options are available to suit client needs.

Qualifications

• 3+ years of insurance experience, preferably in Commercial Risk and Account Management.
• Active Property & Casualty Insurance license required.
• Ability to manage multiple tasks with strong organization.
• Excellent written and spoken communication skills.
• Effective presentation skills.
• Ability to work with clients and colleagues positively.

Responsibilities

• Partner with Account Executives on assigned book of business and manage day-to-day service outputs.
• Support strategic, client-facing initiatives and renewal cycles.
• Serve as primary client liaison for certificates, auto IDs, invoices, and endorsements.
• Monitor invoice generation, fee agreements, receivables, and collections.
• Collaborate with ACS and account team to ensure quality deliverables.
• Provide guidance to junior staff as needed.

Skills

Client relationship management

Data analysis

Renewal process management

Communication skills

Presentation skills

Time management

Billing coordination

Mentorship

Cross-team collaboration

Education

Property & Casualty license

Insurance industry knowledge

Job description

Aon in Ohio is seeking an Account Manager II for a hybrid role with offices in Cleveland, Columbus, or Cincinnati. You will partner with Account Executives, manage service outputs, and support renewal cycles to ensure a positive client experience.

The role requires 3+ years of insurance experience and an active Property & Casualty license, with strong communication and presentation skills. Hybrid work options are available to suit client needs.