Account Manager

Stivers; Cleveland (OH); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance after 90 days

Retirement Plan: 401k

Job summary

A staffing and consulting firm is urgently seeking a Hybrid Account Manager in Brecksville, OH. The candidate will oversee customer support and vendor relationships, ensuring high standards of operations and client satisfaction. The role requires 2-3 years of experience in a B2B service environment and proficiency in MS Office applications. Benefits include medical, dental, and vision insurance along with a 401k plan.

Qualifications

• 2-3 years in a business to business service environment with vendor management experience.
• Experience with MS Office applications including Excel, Teams and Outlook.
• Experience in property management setting is a plus.

Responsibilities

• Customer support in executing work order requests.
• Overseeing and managing client and vendor relationships.
• Overseeing quality assurance and follow up resolution.
• Up-selling additional services.
• Sourcing service providers and on-boarding them.

Skills

customer support

vendor management

MS Office applications

property management

Tools

Excel

Teams

Outlook

Job description

Overview

Job Title: Hybrid Account Manager - Hiring Urgently

Pay: $40,000/yr

Start Date: ASAP

We are seeking a Account Manager in Brecksville, OH who will be the driving force behind seamless operations and strong client relationships. In this role, you will provide hands-on operational support that keeps customers happy and business partners confident in their choice. Your efforts will directly contribute to the company’s reputation for excellence, ensuring that every interaction—big or small—meets the highest standards. A hybrid schedule will be available after training.

Responsibilities

• Customer support in executing work order requests
• Overseeing and managing client and vendor relationships
• Overseeing quality assurance and follow up resolution
• Up-selling additional services
• Sourcing service providers and on-boarding them

Qualifications

• 2-3 years in a business to business service environment with vendor management experience
• Experience with MS Office applications including Excel, Teams and Outlook
• Experience in property management setting is a plus

Benefits

• Medical, Dental and Vision Insurance after 90 days.
• Retirement Plan: 401k

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