Hybrid Account Coordinator — Client Success & Fulfillment

Boundless; Saint Paul (MN); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid vacation, sick, and personal time

401(k) with matching

Cool swag!

Job summary

Boundless is seeking an Account Coordinator to support the Account Executive team with administrative and business functions, ensuring top-tier customer service for assigned clients. You will coordinate orders, manage supplier relationships, and provide ongoing reports in a fast-paced environment.

The role offers Mon - Fri, 8AM - 5PM CST hours with MN office presence three days per week and two days optional remote work.

Qualifications

• Promotional products industry or sales order coordinating experience preferred.
• Quick learner with strong organizational and time management skills and attention to detail.
• Proven problem-solver and skilled negotiator.
• Strong customer service skills and adaptability to different personality types.
• Excellent communication and listening skills.
• Knowledge of MS Office programs and related tools.

Responsibilities

• Collaborate with Account Executive, internal team, and suppliers to coordinate orders and fulfillment.
• Enter and review orders, verify details, facilitate order proofing, track statuses, and ensure on-time shipping.
• Collaborate with team to answer questions, resolve issues, and ensure accurate client billing.
• Provide and manage ongoing reports and administrative support as needed.
• Coordinate projects with warehouse personnel to meet timelines and requirements.
• Maintain website and client access for key accounts and respond promptly.
• Provide backup support for other sales teams and assist with new-hire training.

Skills

Organizational skills

Time management

Problem solving

Negotiation

Customer service

Communication

Listening

Tools

Microsoft Office

ASI ProfitMaker

Salesforce

NetSuite

Job description

Boundless is seeking an Account Coordinator to support the Account Executive team with administrative and business functions, ensuring top-tier customer service for assigned clients. You will coordinate orders, manage supplier relationships, and provide ongoing reports in a fast-paced environment.

The role offers Mon - Fri, 8AM - 5PM CST hours with MN office presence three days per week and two days optional remote work.