HVACR Field Solutions Advisor – Travel Required

R.E. Michel Company, LLC; Philadelphia (Philadelphia County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Plans

Wellness Discounts through Blue365

Access to 24-Hour Nurse Advice Hotline

Employee Assistance Program

401(k)

Life and AD&D Insurance

Supplemental Life and AD&D Insurance

Short- and Long-term disability

Critical Illness/Accident Insurance/H…

Employee Discount

Employee Uniform Program

Access to Working Advantage- Discounts

Access to LifeMart- Discounts

Career Advancement Opportunities & On‑

Job summary

R.E. Michel Company seeks an HVACR Technical Service Advisor to support customers and dealers across PA/NJ/MD/DE, troubleshoot, advise on equipment, and travel to job sites as needed.

As a full-time exempt role, you will work with manufacturers, maintain records, and stay current on HVACR technologies through ongoing training. The team emphasizes professional communication and practical problem-solving.

Qualifications

• HVACR experience with troubleshooting required.
• Ability to travel as needed.
• Proficient knowledge of electricity and heating systems (gas/oil).
• Strong understanding of air conditioning, heat pumps, ductwork, ventilation, refrigeration, and hydronics.
• Able to size and match equipment accurately.
• Excellent communication and teaching abilities; professional demeanor.
• Knowledge of R.E. Michel's major product lines.
• Record-keeping via paper, electronic tracking, and spreadsheets.

Responsibilities

• Respond to and troubleshoot technical questions from customers and dealers.
• Interact with manufacturers and promote product improvements.
• Maintain accurate records of field visits and service activities.
• Make site visits with dealers as necessary.
• Attend semi-annual Tech Service Advisor meetings.
• Maintain technical literature and pursue ongoing HVACR education.

Skills

Travel required

HVACR troubleshooting

Electrical knowledge

Gas/oil heating equipment

Air conditioning & heat pumps

Equipment sizing

Communication

Record keeping

Tools

Word

Excel

Outlook

Job description

R.E. Michel Company seeks an HVACR Technical Service Advisor to support customers and dealers across PA/NJ/MD/DE, troubleshoot, advise on equipment, and travel to job sites as needed.

As a full-time exempt role, you will work with manufacturers, maintain records, and stay current on HVACR technologies through ongoing training. The team emphasizes professional communication and practical problem-solving.