HVAC Training Leader & Talent Development

2240 Service Experts Heating & AC LLC; Texas; Hybrid; USD 85,000 - 120,000; Full time

Job summary

Service Experts Heating & Air Conditioning LLC is seeking a Supervisor Technical Training to lead and develop the HVAC Training Specialist team while maintaining a hands-on role in delivery. The role focuses on trainer performance, curriculum quality, and program consistency across classrooms, labs, and field settings.

You will partner with regional leaders to identify skill gaps, drive training priorities, and ensure content remains current and credible.

Qualifications

• Demonstrated technical expertise in HVAC service, maintenance, installation, diagnostics, or a closely related technical field.
• Experience delivering technical training to adult learners in classroom, lab, virtual, and field environments.
• Demonstrated ability to coach, influence, and provide direct feedback to technical professionals.
• Experience reviewing technical curriculum, assessments, job aids, standard operating procedures, or training materials for accuracy and effectiveness.
• Ability to interpret field-performance information and translate findings into focused capability-building actions.
• Strong written, verbal, facilitation, and stakeholder-management skills.
• Ability to travel and work in classroom, mobile lab, training-center, and field environments.
• Associate degree, completed apprenticeship, industry certification, or equivalent combination of technical education and experience preferred.

Responsibilities

• Lead, coach, and develop HVAC Training Specialist team with performance management and development planning.
• Conduct classroom observations, field visits, ride-alongs, and calibration sessions to ensure quality.
• Deliver circa 25% of capacity through key technical programs, new program launches, pilot cohorts, and train-the-trainer sessions.
• Own technical governance, including standards, curriculum recommendations, assessment alignment, and content changes.
• Design structured cross-training pathways to support workforce flexibility and career progression.
• Partner with RDs, GMs, field leaders, and SMEs to identify skill gaps and priorities.
• Use assessment results and learner feedback to set training priorities and improvements.
• Maintain plan for trainer currency, certifications, and new technology updates.
• Coordinate with Training Operations Manager on capacity, scheduling, LMS publishing, and reporting.
• Model safety, professionalism, and Service Experts standards in all training and field interactions.

Skills

HVAC technical expertise

Adult training delivery

Coaching & feedback

Stakeholder management

Travel readiness

Education

High School Diploma/GED

Associate degree / apprenticeship preferred

Industry certification preferred

Job description

Service Experts Heating & Air Conditioning LLC is seeking a Supervisor Technical Training to lead and develop the HVAC Training Specialist team while maintaining a hands-on role in delivery. The role focuses on trainer performance, curriculum quality, and program consistency across classrooms, labs, and field settings.

You will partner with regional leaders to identify skill gaps, drive training priorities, and ensure content remains current and credible.