HVAC Technical Support & Field Solutions Advisor

johnstonesupplythebalsangroup; Downingtown (Chester County); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401K match after a year of employment

Ongoing training and leadership growth

Internal growth opportunities

Job summary

Johnstone Supply, The Balsan Group is seeking an HVAC-savvy professional to join our distribution team in Downingtown. The role focuses on technical training, customer support, and on-site start-up assistance, while collaborating with sales and marketing to drive knowledge sharing.

Ideal candidates have at least 5 years of field experience in HVAC distribution or manufacturing and demonstrated relationship-building and communication skills.

Qualifications

• HVAC associate degree or undergraduate degree required.
• Minimum 5 years of technical field experience in HVAC distribution or manufacturing.
• Strong verbal and written communication skills.

Responsibilities

• Collaborate with sales and marketing to provide technical training for customers and staff.
• Develop customer relationships by fielding calls and providing technical support.
• Provide on-site equipment start-up assistance.

Skills

HVAC knowledge

Customer service

Training & coaching

Technical support

Relationship building

Education

HVAC associate degree or undergraduate degree

Tools

Computer software literacy

Job description

Johnstone Supply, The Balsan Group is seeking an HVAC-savvy professional to join our distribution team in Downingtown. The role focuses on technical training, customer support, and on-site start-up assistance, while collaborating with sales and marketing to drive knowledge sharing.

Ideal candidates have at least 5 years of field experience in HVAC distribution or manufacturing and demonstrated relationship-building and communication skills.