HVAC Counter Sales Pro | Customer Solutions & Service

Johnstone Supply The Balsan Group; Colmar (PA); On-site; USD 32,000 - 52,000; Full time

Job summary

Johnstone Supply The Balsan Group is seeking a Counter Sales Representative to be the face of the branch, helping contractors and customers find HVAC products. You will build relationships, provide knowledgeable service, process orders, and support daily operations at our wholesale HVAC branch.

The ideal candidate has customer service or sales experience, strong communication and problem-solving skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Customer service or sales experience preferred.
• HVAC knowledge is a plus.
• Strong communication and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Team player with a positive attitude and willingness to learn.

Responsibilities

• Provide exceptional customer service to HVAC contractors and walk-in customers.
• Assist customers with product selection, pricing, and order placement.
• Process sales orders accurately and efficiently.
• Build strong relationships with customers and understand their business needs.
• Answer product questions and help identify solutions.
• Receive, stock, and maintain inventory as needed.
• Support branch operations and work closely with the sales and warehouse teams.
• Assist with maintaining a clean, organized showroom environment.

Skills

Customer service

Sales experience

Communication

Problem solving

Multitasking

Detail oriented

Organizational skills

Team player

Job description

Johnstone Supply The Balsan Group is seeking a Counter Sales Representative to be the face of the branch, helping contractors and customers find HVAC products. You will build relationships, provide knowledgeable service, process orders, and support daily operations at our wholesale HVAC branch.

The ideal candidate has customer service or sales experience, strong communication and problem-solving skills, and the ability to multitask in a fast-paced environment.