HVAC Service Scheduler & Dispatch Coordinator

Mountain Air Mechanical, Inc; Rifle (CO); On-site; USD 42,000 - 64,000; Full time

Job summary

Mountain Air Mechanical, Inc. in Rifle, CO is seeking an HVAC Service Coordinator to manage scheduling and dispatch for service technicians and coordinate daily workloads. You will communicate with customers, take service calls, enter and update work orders, and track job status in company systems.

The role requires on-site presence in Rifle and collaboration with field technicians and management. The ideal candidate exhibits strong organizational and communication skills, basic HVAC knowledge

Qualifications

• Strong organizational and scheduling abilities.
• Customer service and communication skills, with a professional demeanor.
• Basic knowledge of HVAC systems or willingness to learn terminology and processes.
• Proficiency with office software and dispatch tools, including data entry and record keeping.
• Attention to detail and ability to work in a fast-paced environment while maintaining accuracy.
• Ability to collaborate with technicians, office staff, and management, and to work on-site in Rifle, CO.

Responsibilities

• Schedule and dispatch service technicians and coordinate workloads.
• Manage customer appointments and ensure timely, efficient service.
• Enter and update work orders, track job status in company systems.
• Assist with invoicing, service documentation, and general office tasks.

Skills

Scheduling

Dispatching

Customer Service

HVAC knowledge

Office software

Data entry

Education

High School Diploma

Tools

Dispatch software

Job description

Mountain Air Mechanical, Inc. in Rifle, CO is seeking an HVAC Service Coordinator to manage scheduling and dispatch for service technicians and coordinate daily workloads. You will communicate with customers, take service calls, enter and update work orders, and track job status in company systems.

The role requires on-site presence in Rifle and collaboration with field technicians and management. The ideal candidate exhibits strong organizational and communication skills, basic HVAC knowledge