HVAC Service Scheduler & Dispatch Coordinator

CENTRYX Mechanical Solutions; Sterling (VA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Paid time off

Job summary

Centryx Mechanical Solutions is seeking an HVAC Service Coordinator / Dispatcher to join our Service Department. You will coordinate incoming service requests, schedule and dispatch technicians, and maintain clear communication with customers and internal teams to ensure efficient service delivery.

The ideal candidate is highly organized, detail-oriented, and able to manage competing priorities while delivering exceptional customer service in a fast-paced environment.

Qualifications

• Customer service and problem-solving mindset required.
• Experience coordinating service operations is a plus.
• Proficiency with Microsoft Office applications expected.

Responsibilities

• Dispatch and prioritize service calls to HVAC technicians.
• Communicate clearly with customers about appointments and updates.
• Create accurate work orders and track progress from start to finish.
• Support technicians in the field and resolve scheduling issues.
• Maintain organized service records and daily operations.

Skills

Customer service

Time management

Communication

Multitasking

Scheduling

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Centryx Mechanical Solutions is seeking an HVAC Service Coordinator / Dispatcher to join our Service Department. You will coordinate incoming service requests, schedule and dispatch technicians, and maintain clear communication with customers and internal teams to ensure efficient service delivery.

The ideal candidate is highly organized, detail-oriented, and able to manage competing priorities while delivering exceptional customer service in a fast-paced environment.