HVAC Service Coordinator

Mountain Air Mechanical, Inc; Rifle (CO); Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

Mountain Air Mechanical, Inc. in Rifle, CO is seeking an HVAC Service Coordinator to manage scheduling and dispatch for service technicians and coordinate daily workloads. You will communicate with customers, take service calls, enter and update work orders, and track job status in company systems.

The role requires on-site presence in Rifle and collaboration with field technicians and management. The ideal candidate exhibits strong organizational and communication skills, basic HVAC knowledge

Qualifikationen

• Strong organizational and scheduling abilities.
• Customer service and communication skills, with a professional demeanor.
• Basic knowledge of HVAC systems or willingness to learn terminology and processes.
• Proficiency with office software and dispatch tools, including data entry and record keeping.
• Attention to detail and ability to work in a fast-paced environment while maintaining accuracy.
• Ability to collaborate with technicians, office staff, and management, and to work on-site in Rifle, CO.

Aufgaben

• Schedule and dispatch service technicians and coordinate workloads.
• Manage customer appointments and ensure timely, efficient service.
• Enter and update work orders, track job status in company systems.
• Assist with invoicing, service documentation, and general office tasks.

Kenntnisse

Scheduling

Dispatching

Customer Service

HVAC knowledge

Office software

Data entry

Ausbildung

High School Diploma

Tools

Dispatch software

Jobbeschreibung

Company Description Mountain Air Mechanical, Inc. is an established HVAC contractor serving the Roaring Fork Valley since 2002. The company focuses on energy-efficient heating and cooling solutions for both residential and commercial clients. With comfort, cost, sustainability, and energy savings at the forefront, Mountain Air Mechanical, Inc. designs systems that balance performance with long-term value. Team members work with modern HVAC technologies and practices that support environmental responsibility and customer satisfaction.

Role Description The HVAC Service Coordinator is a full-time, on-site role based in Rifle, CO. This position is responsible for scheduling and dispatching service technicians, coordinating daily workloads, and managing customer appointments to ensure timely and efficient service. The role includes communicating with customers, taking service calls, entering and updating work orders, and tracking job status in company systems. The coordinator will work closely with field technicians, management, and vendors to organize parts orders, maintain accurate records, and support smooth service operations. Additional responsibilities may include assisting with invoicing, service documentation, and general office tasks related to HVAC service coordination.

Qualifications

• Strong organizational and scheduling abilities, including experience coordinating multiple technicians, managing calendars, and prioritizing service calls.
• Customer service and communication skills, with the ability to handle phone calls, provide clear information, and maintain a professional, courteous demeanor.
• Basic knowledge of HVAC systems or mechanical trades, or willingness to learn technical terminology and common HVAC service processes.
• Proficiency with office software and dispatch or scheduling tools, including data entry, record keeping, and use of digital work order systems.
• Attention to detail, problem-solving skills, and the ability to work in a fast-paced environment while maintaining accuracy.
• Ability to collaborate with technicians, office staff, and management, and to work on-site in Rifle, CO on a consistent schedule.
• High school diploma or equivalent; prior experience in HVAC, construction, or service coordination roles is preferred.
• Reliable transportation and readiness to comply with company safety and confidentiality standards.