HVAC Service Resource Coordinator – Hybrid/Onsite

Trane Technologies; Columbus (OH); On-site; USD 44,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Wellness programs

Fertility coverage

Adoption assistance

Paid time off

401K match

Tuition assistance

Job summary

Trane Technologies in Columbus, Ohio is seeking a Service Coordinator to plan, coordinate, and direct operational resources for service agreements and repair work. You will ensure labor and materials meet financial standards while maintaining strong customer relations.

The role requires organizing dispatches, scheduling staff, and coordinating with Service Managers and HVAC Technicians to optimize project execution and timely communication across teams.

Qualifications

• Requires college/technical degree with 1 year related experience or 3 years with HS diploma
• Must have excellent customer service and be comfortable on the phone
• Strong organizational skills and ability to multi-task in a fast-paced environment

Responsibilities

• Coordinate service resources, dispatch and assign team members
• Schedule personnel, materials, subcontractors and equipment
• Communicate with Area Service Managers and HVAC Technicians to assign/dispatch
• Coordinate operations with the Parts Department and Acquisition
• Maintain customer satisfaction by addressing concerns and requests
• Generate work orders and reports

Skills

Customer Service

Multi-tasking

Attention to detail

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

College/Technical degree or HS Diploma with experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Windows

Job description

Trane Technologies in Columbus, Ohio is seeking a Service Coordinator to plan, coordinate, and direct operational resources for service agreements and repair work. You will ensure labor and materials meet financial standards while maintaining strong customer relations.

The role requires organizing dispatches, scheduling staff, and coordinating with Service Managers and HVAC Technicians to optimize project execution and timely communication across teams.