Service & Resource Coordinator – HVAC & Sustainability

Trane Technologies

Augusta (GA)

Hybrid

USD 47,000 - 66,000

Full time

5 days ago

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Benefits offered by this job

Health insurance

Paid time off

401K match

Job summary

Trane Technologies in Georgia is seeking a Service Coordinator to plan, coordinate, and direct the execution of service agreements and repair work. You will procure labor and materials, ensure work stays within financial standards, and communicate with Field Technicians and Service Managers daily.

The role requires coordinating resources, scheduling personnel, materials, and equipment, and generating reports.

Qualifications

Certificate or degree from college or technical school with 1 year related experience and/or training
Alternative: HS Diploma/GED with 3 years related experience
Excellent customer service skills and phone proficiency
Organized with ability to multitask and prioritize daily interruptions
Strong attention to detail in a fast-paced environment
Knowledge of Word, Excel, Outlook, and Windows

Responsibilities

Coordinate service resources, dispatch and assign team members to projects
Schedule personnel, materials, sub-contractors, and equipment based on project needs
Interact with Project Managers and HVAC Field Technician Supervisor to assign/dispatch Technicians
Coordinate operations with Parts Department and Acquisition as needed
Maintain customer satisfaction by investigating concerns and routing them to staff
Generate work orders, review project paperwork, and generate reports