HVAC Service Coordinator II - Dispatch & Customer Support

CFO Trane U.S. Inc.-CFO; Dayton (OH); On-site; USD 60,000 - 77,000; Full time

Job summary

Trane Technologies in Dayton, OH is hiring a Service Coordinator II to plan, coordinate, and direct activities of operational resources for service agreements and repair work. You will procure labor and materials, manage schedules, and ensure work aligns with financial standards while maintaining strong customer communication.

The role requires a college or technical diploma with 1 year related experience or 3 years of related work; strong customer service skills, multitasking, and attention to

Qualifications

• Requires college or technical diploma with 1 year related experience or 3 years related experience with HS Diploma/GED.
• Excellent customer service and strong phone communication.
• Strong organization and ability to multi-task under pressure.
• Proficiency in Word, Excel, Outlook and Windows.

Responsibilities

• Coordinate service resources, dispatch and assign team members to projects.
• Schedule personnel, materials, sub-contractors and equipment based on project needs.
• Communicate with Project Managers and HVAC Field Technician Supervisor to assign resources.
• Generate work orders and prepare project paperwork and reports.

Skills

Customer service

Multitasking

Attention to detail

Phone communication

Education

High school diploma or GED

College or technical degree

Tools

Microsoft Office

Job description

Trane Technologies in Dayton, OH is hiring a Service Coordinator II to plan, coordinate, and direct activities of operational resources for service agreements and repair work. You will procure labor and materials, manage schedules, and ensure work aligns with financial standards while maintaining strong customer communication.

The role requires a college or technical diploma with 1 year related experience or 3 years of related work; strong customer service skills, multitasking, and attention to