HVAC Service Coordinator

Trane Technologies; Macon (GA); On-site; USD 65,174,000 - 91,562,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Job summary

Trane Technologies in Georgia is hiring a Service Coordinator to plan, coordinate, and direct activities of operational resources. You will manage service agreements and repair work, procure labor and materials within financial standards, and communicate with Field Technicians and Service Managers daily.

The role requires a college or technical degree or equivalent experience; strong customer service and organizational skills are essential.

Qualifications

• Certificate/degree from college or technical school with one year related experience and/or training; or three years related experience and/or training with HS Diploma/GED.

Responsibilities

• Coordinates service resources, dispatches and assigns team members to project.
• Spreadsheets and schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.
• Interacts and communicates with Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians.
• Coordinates operations interaction with the Parts Department and Acquisition, as necessary.
• Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
• Generates work orders, reviews project paperwork, forwards project paperwork to Project Administrators, and generates various reports.

Skills

Customer service

Communication

Multi-tasking

Scheduling

Organizational skills

Windows

Education

College or technical degree

Tools

MS Office

Job description

Trane Technologies in Georgia is hiring a Service Coordinator to plan, coordinate, and direct activities of operational resources. You will manage service agreements and repair work, procure labor and materials within financial standards, and communicate with Field Technicians and Service Managers daily.

The role requires a college or technical degree or equivalent experience; strong customer service and organizational skills are essential.