HVAC Service Manager - Lead Team & Service Excellence

careers-ars; Plainfield (IN); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Insurance access after 31 days of 
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Low-cost medical insurance starting at

Dental and vision insurance

Health Savings Account (HSA) or FSA

401(k) with company match

Paid time off and holiday pay

Company-paid life insurance

Take-home company vehicle, gas card, &

Job summary

ARS-Rescue Rooter in the United States is seeking an experienced HVAC Service Manager to lead our residential HVAC service department, manage technicians, and drive high-quality heating and air conditioning service operations.

You will hire, schedule, train, coach, and monitor budgets, and ensure safety and code compliance while delivering customer satisfaction and revenue growth. This role offers strong benefits and a take-home company vehicle.

Qualifications

• 3 years of HVAC service management experience
• Strong knowledge of residential HVAC systems and codes
• 6-8 years of HVAC service experience; related training or equivalent
• High School diploma or GED required
• Valid driver's license with good driving record
• Strong leadership, communication, computer, and analytical skills
• Ability to manage people, operations, and budgets

Responsibilities

• Lead and manage the HVAC service team, including hiring, scheduling, training, coaching, and performance management
• Evaluates workload and schedules service work to maximize profit and stay within budget
• Ensure HVAC service quality, customer satisfaction, and operational efficiency
• Oversee daily operations of residential HVAC service calls and repairs
• Monitor labor costs, materials, and expenses to maintain profitability
• Conduct job site inspections and ensure compliance with HVAC codes and safety standards
• Provide hands-on training and development for HVAC service technicians
• Lead regular technician meetings and monitor KPIs
• Ensure materials and equipment are ordered and dispensed for scheduled jobs

Skills

HVAC service management

Leadership

Budget management

Customer service

Training

Education

High School diploma or GED

Job description

ARS-Rescue Rooter in the United States is seeking an experienced HVAC Service Manager to lead our residential HVAC service department, manage technicians, and drive high-quality heating and air conditioning service operations.

You will hire, schedule, train, coach, and monitor budgets, and ensure safety and code compliance while delivering customer satisfaction and revenue growth. This role offers strong benefits and a take-home company vehicle.