HVAC Service Manager: Grow Margin & Lead Field Team

Johnson Controls; Dallas (TX); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Job summary

Johnson Controls in Fort Worth, TX is seeking a skilled HVAC Service Manager to lead a field service team focused on profitability, labor and material growth, and reliable service delivery.

You will manage customer accounts, drive L&M growth, monitor gross margin, and coordinate with branch leadership to meet commitments while ensuring safety and employee development. This role offers a comprehensive benefits package and growth opportunities.

Qualifications

• Three or more years of management experience in a service delivery environment.
• Strong prioritization and scheduling skills for a diverse team.
• Excellent interpersonal, customer service, and negotiation abilities.
• Proficient written and verbal communication; basic financial accounting.

Responsibilities

• Lead service customer account activity and drive L&M and planned services growth.
• Set and monitor gross margins, profitability, and overall service performance.
• Oversee staffing levels, budgeting, forecasting, and accounts payable/receivable.
• Support technician development, safety programs, and field execution.
• Review quotations and ensure alignment with business expectations.

Skills

Team leadership

Budgeting

Customer service

Prioritization

Communication

Education

Technical school training

Tools

MS Office

Job description

Johnson Controls in Fort Worth, TX is seeking a skilled HVAC Service Manager to lead a field service team focused on profitability, labor and material growth, and reliable service delivery.

You will manage customer accounts, drive L&M growth, monitor gross margin, and coordinate with branch leadership to meet commitments while ensuring safety and employee development. This role offers a comprehensive benefits package and growth opportunities.