HVAC Field Service Growth Manager

YDU JC Air Cond & Ref Inc.- Dubai; Atlanta (GA); On-site; USD 89,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation

Benefits package

Training opportunities

Collaborative team

Zero Harm safety

Job summary

Johnson Controls seeks a Service Delivery Manager to lead our service account team in Atlanta. You will drive labor and material growth, manage customer relationships, and ensure safe, profitable execution of service contracts.

The role emphasizes staff development, budgeting, and adherence to our Zero Harm safety program, with cross-training and a collaborative team environment. A technical background in HVAC or building controls and 3+ years of management experience are preferred.

Qualifications

• 3+ years of management experience in service delivery.
• Strong interpersonal and customer service skills.
• Experience writing and verbal communication.
• Basic financial accounting knowledge.
• Proficiency with MS Office and Windows environment.

Responsibilities

• Lead service account leadership, driving Labor and Material growth and service execution.
• Drive profitability and productivity of the team.
• Manage customer relationship development and satisfaction.
• Oversee employee development, retention, and safety program compliance.
• Ensure staffing levels meet business needs and conduct performance reviews.

Skills

3+ years management

Interpersonal skills

Customer service

MS Office proficiency

Financial basics

Education

HVAC/building controls tech training

Tools

MS Office

Windows OS

Job description

Johnson Controls seeks a Service Delivery Manager to lead our service account team in Atlanta. You will drive labor and material growth, manage customer relationships, and ensure safe, profitable execution of service contracts.

The role emphasizes staff development, budgeting, and adherence to our Zero Harm safety program, with cross-training and a collaborative team environment. A technical background in HVAC or building controls and 3+ years of management experience are preferred.