HVAC Service GM: Scale Operations & Service Excellence

Jobot; Wilmington (NC); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with match

Paid Time Off

Employee Discounts

Company vehicle

Phone

Gas card

Job summary

Jobot is seeking a General Manager of residential HVAC services to lead the service department in the Myrtle Beach area. You will oversee daily operations, drive productivity and profitability, manage budgeting and forecasting, and utilize ServiceTitan for schedules, dispatch, invoicing and customer management.

You will lead a high-performing team, ensure regulatory compliance, maintain key customer relationships, and collaborate with senior leadership to align departmental goals with overall

Qualifications

• Minimum of 5 years of experience in HVAC service management.
• Proficiency in ServiceTitan software is a must.
• Strong understanding of financial management including budgeting, forecasting and reporting.

Responsibilities

• Oversee daily operations of the HVAC service department and ensure efficiency.
• Develop and implement plans to improve productivity, customer satisfaction and profitability.
• Manage budgeting, forecasting and financial reporting for the department.
• Use ServiceTitan to manage schedules, dispatching, invoicing and customer management.
• Lead, coach and develop a high-performing service team.
• Ensure compliance with industry regulations and company policies.
• Build strong relationships with customers and exceed expectations.
• Analyze performance metrics and implement improvements.
• Collaborate with senior leadership to align goals with company strategy.

Skills

HVAC management

Leadership

ServiceTitan

Budgeting

Customer service

Analytics

Communication

Regulations

Bachelor degree preferred

Education

Bachelor’s degree in Business/Finance/Accounting or related field

Tools

ServiceTitan

Job description

Jobot is seeking a General Manager of residential HVAC services to lead the service department in the Myrtle Beach area. You will oversee daily operations, drive productivity and profitability, manage budgeting and forecasting, and utilize ServiceTitan for schedules, dispatch, invoicing and customer management.

You will lead a high-performing team, ensure regulatory compliance, maintain key customer relationships, and collaborate with senior leadership to align departmental goals with overall