HVAC & Plumbing Operations GM — Growth & Performance

Air Conditioning Specialist, INC; Bluffton (SC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Bonus scheme

Company vehicle

Paid time off

Career growth

Job summary

Howell Chase Heating & Air + Plumbing – Bluffton, SC is seeking an experienced General Manager to lead the daily operations of its HVAC and Plumbing divisions. The role oversees Service, Installation, Maintenance, Dispatch, Sales, and Office Administration, driving profitability and customer satisfaction across residential and commercial work.

The ideal candidate will have 5–7 years of leadership in home services, strong financial acumen, and a track record of building high-performing teams in a

Qualifications

• 5–7 years of leadership experience in HVAC or related home service industries
• Experience managing multi-department operations and P&L responsibilities
• Strong knowledge of HVAC and/or plumbing service and installation operations
• Demonstrated success improving operational performance and profitability
• Strong leadership, communication, and decision-making abilities
• Experience with Service Titan or similar CRM/service management software preferred
• Ability to lead in a fast-paced, growth-oriented environment
• Strong organizational, problem-solving, and conflict-resolution skills
• Valid driver’s license and clean driving record

Responsibilities

• Lead day-to-day operations of the HVAC and Plumbing divisions.
• Oversee service, installation, maintenance, dispatch, sales, and office operations.
• Develop and implement strategies to improve efficiency, profitability, and customer satisfaction.
• Create a culture of accountability, teamwork, professionalism, and continuous improvement.
• Work with department managers to align with goals and performance expectations.
• Monitor operational KPIs and implement corrective actions as needed.
• Manage budgets, forecasting, and overall financial performance including P&L.
• Oversee pricing strategies, purchasing decisions, labor efficiency, and revenue growth.
• Ensure departments meet revenue, productivity, and profitability goals.
• Recruit, train, mentor, and retain high-performing managers and staff.
• Conduct performance evaluations and provide coaching to improve results.
• Foster positive workplace culture focused on growth and engagement.
• Ensure appropriate staffing levels across operations.
• Support business growth initiatives and maintain strong customer relationships.
• Ensure compliance with licensing, safety, and regulatory requirements.

Job description

Howell Chase Heating & Air + Plumbing – Bluffton, SC is seeking an experienced General Manager to lead the daily operations of its HVAC and Plumbing divisions. The role oversees Service, Installation, Maintenance, Dispatch, Sales, and Office Administration, driving profitability and customer satisfaction across residential and commercial work.

The ideal candidate will have 5–7 years of leadership in home services, strong financial acumen, and a track record of building high-performing teams in a