HVAC Dispatcher | Fast-Paced Ops & Benefits

Ball Heating & Air Conditioning; Biloxi (MS); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Life and Disability Insurance

Paid Time Off (PTO)

Ongoing training and career development

Job summary

Ball Heating & Air Conditioning is seeking a reliable Dispatcher to join our team in Biloxi, Mississippi. This full-time role requires managing service calls, scheduling technicians, and ensuring top-notch customer communication.

The ideal candidate has over 1 year of experience in dispatch or customer support and thrives in fast-paced environments. We offer competitive pay, full benefits, and a supportive company culture.

Qualifications

• 1+ year of experience in call center, dispatch, or customer support role.
• Ability to thrive in a fast-paced environment.
• Customer-first attitude.

Responsibilities

• Answer and prioritize service calls.
• Schedule and dispatch service technicians.
• Maintain accurate customer records.
• Coordinate with field teams.
• Ensure timely communication between customers and technicians.
• Keep operations running smoothly.

Skills

Strong communication skills

Problem-solving skills

Multitasking

Team player

Familiarity with dispatching software

Job description

Ball Heating & Air Conditioning is seeking a reliable Dispatcher to join our team in Biloxi, Mississippi. This full-time role requires managing service calls, scheduling technicians, and ensuring top-notch customer communication.

The ideal candidate has over 1 year of experience in dispatch or customer support and thrives in fast-paced environments. We offer competitive pay, full benefits, and a supportive company culture.