HVAC Service & Dispatch Team Lead

General Utilities, Inc.; Rossville (MD); On-site; USD 92,000 - 100,000; Full time

Benefits offered by this job

Medical coverage

Retirement Savings

Equal opportunity employer

Drug-free workplace

Job summary

General Utilities, Inc. is seeking a Service Manager to lead HVAC Service and Dispatch teams. You will interview, hire, train, and direct staff; plan assignments; and evaluate performance to ensure high-quality service.

Required are HVAC technical skills, strong communication, and the ability to manage a budget while maintaining safety standards. Competitive pay includes car allowance and benefits.

Qualifications

• As a Service Manager, you must lead HVAC Service and Dispatch staff with strong leadership and communication skills.
• You should have HVAC technical expertise and a track record in customer service and safety.
• Experience budgeting and scheduling to meet operational goals is expected.

Responsibilities

• Oversee interviewing, hiring, and training of HVAC staff.
• Plan, assign, and direct work; appraise performance and address issues.
• Monitor safety, PPE usage, and compliance with procedures and policies.
• Cooperate with other departments and maintain service quality across teams.
• Prepare and manage budgets to enable operational success.

Skills

HVAC technical skills

Customer service

Leadership

Communication

Budget management

Microsoft Office

Education

Four year college degree preferred

Tools

Microsoft Office (Word/Excel)

Job description

General Utilities, Inc. is seeking a Service Manager to lead HVAC Service and Dispatch teams. You will interview, hire, train, and direct staff; plan assignments; and evaluate performance to ensure high-quality service.

Required are HVAC technical skills, strong communication, and the ability to manage a budget while maintaining safety standards. Competitive pay includes car allowance and benefits.