HVAC Service Manager - Lead Dispatch & Service (Vehicle)

Powder River Heating and Air Conditioning; Sheridan (WY); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Take home company vehicle + gas card

Medical 50% paid by employer

Dental & Vision insurance options

Paid time off

6 paid holidays

401k with company match

Relocation Assistance Available for Qu

Company clothing / phone

Tool trade-in program

Company paid training, including OEM品牌

Online self-directed training

Job summary

Powder River Heating and Air Conditioning, Inc. in Sheridan, WY, is seeking an HVAC Service Manager to organize service calls, manage contracts, and oversee technicians to run an efficient service department.

Responsibilities include coordinating dispatch, providing technical support, reviewing timecards, and maintaining customer satisfaction across residential and commercial work. Applicants should have extensive HVAC management and service experience and relevant certifications.

Qualifications

• 5 years HVAC management-related experience.
• 10+ years of HVAC service experience.
• Boiler/Chiller service experience.
• Sales / Estimating experience.
• Excellent communication skills, oral & written.
• Excellent organizational skills.
• Good computer skills including Word, Excel, and Microsoft Project.
• Experience with SharePoint and Procore preferred.
• Associate's degree or Trade School Certificate desired.
• EPA Universal Certification.
• NATE certification or ability to obtain once employed.

Responsibilities

• Organize, plan, and monitor service calls, service-related jobs, and technicians to run an efficient HVAC service department.
• Manage HVAC service contracts.
• Coordinate and dispatch service calls and preventive maintenance calls.
• Provide technical assistance for technicians across the company.
• Review and approve service technicians' timecards.
• Handle HVAC service-related customer inquiries and maintain satisfaction for residential and commercial work.
• Assist control department with scheduling and completing control jobs.
• Communicate with building managers and maintain relationships.
• Manage parts inventory and ordering.
• Administer warranties and file related paperwork.
• Ensure Technicians maintain required certifications.

Skills

HVAC management experience

HVAC service experience

Sales / Estimating experience

Communication skills

Organizational skills

Education

Associate's degree or trade school certificate

EPA Universal Certification

NATE certification

Tools

SharePoint

Procore

Microsoft Word

Microsoft Excel

Microsoft Project

Job description

Powder River Heating and Air Conditioning, Inc. in Sheridan, WY, is seeking an HVAC Service Manager to organize service calls, manage contracts, and oversee technicians to run an efficient service department.

Responsibilities include coordinating dispatch, providing technical support, reviewing timecards, and maintaining customer satisfaction across residential and commercial work. Applicants should have extensive HVAC management and service experience and relevant certifications.