HVAC Service Dispatch Specialist (Temp-to-Hire)

AppleOne Employment Services; Redlands (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

AppleOne Employment Services is seeking an experienced Service Dispatcher in Redlands, CA. This HVAC-focused role requires coordinating field service activity, communicating with technicians and customers, and keeping daily operations moving smoothly in a fast-paced environment.

The dispatcher will support scheduling, routing, and service progress, contributing to customer satisfaction and field service performance under supportive leadership.

Qualifications

• 3 to 5 years of relevant dispatching experience.
• HVAC service dispatching experience required.
• Proficient in GPS, mapping, and routing.
• Ability to operate multi-line phone systems with professional etiquette.
• Strong data entry accuracy and attention to detail.
• Excellent communication and problem-solving skills.

Responsibilities

• Receive and process service requests via phone, email, and dispatch platforms.
• Dispatch HVAC technicians promptly with clear communication.
• Monitor technician locations and route efficiency using GPS.
• Coordinate shipping/receiving to support service operations.
• Track dispatch activity and update records.
• Analyze data to improve routing and scheduling.

Skills

HVAC Dispatching

GPS technology

Fleet management

Customer communication

Multi-line phone

Data entry

Scheduling

Tools

GIS

Fleet software

Job description

AppleOne Employment Services is seeking an experienced Service Dispatcher in Redlands, CA. This HVAC-focused role requires coordinating field service activity, communicating with technicians and customers, and keeping daily operations moving smoothly in a fast-paced environment.

The dispatcher will support scheduling, routing, and service progress, contributing to customer satisfaction and field service performance under supportive leadership.