HVAC Dispatch Specialist: Fast-Paced Tech Coordination

Opportunity Interactive; Livermore (CA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

401(k) with company match

Medical, Dental & Vision for employee

Paid holidays

Sick leave

Paid time off

Job summary

Opportunity Interactive is seeking an HVAC Service Dispatcher to coordinate service calls and dispatch technicians to job sites. You will ensure clear communication with customers and maintain detailed records while supporting efficient routing and scheduling in a dynamic HVAC environment.

The role emphasizes strong communication, the ability to work in a fast-paced setting, and prior HVAC dispatch experience.

Qualifications

• Must have proven HVAC dispatch experience.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with transportation management systems is a plus.

Responsibilities

• Coordinate service requests and dispatch technicians to job sites efficiently.
• Communicate updates on service status to customers.
• Utilize transportation management systems to optimize routing and scheduling.
• Maintain accurate records of service calls, technician assignments, and customer interactions.
• Ensure adherence to company phone etiquette and customer service standards.
• Collaborate with team to improve operational efficiency.
• Follow up on parts and scheduling."

Skills

HVAC dispatch experience

Strong communication

Phone etiquette

Multi-tasking

Tools

Transportation management systems

Job description

Opportunity Interactive is seeking an HVAC Service Dispatcher to coordinate service calls and dispatch technicians to job sites. You will ensure clear communication with customers and maintain detailed records while supporting efficient routing and scheduling in a dynamic HVAC environment.

The role emphasizes strong communication, the ability to work in a fast-paced setting, and prior HVAC dispatch experience.