HVAC Service Coordinator

Trane Technologies; North Charleston (SC); On-site; USD 33,000 - 61,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Tuition assistance

Job summary

Trane Technologies is hiring a Service Coordinator to join our team. In this role you will plan, coordinate, and direct activities of operational resources to execute service agreements and repairs, while ensuring labor and materials meet financial standards.

You'll interact with Field Technicians and Service Managers daily to prioritize work. We offer onsite Monday-Thursday with flexible Friday locations, competitive pay, comprehensive benefits, and a focus on sustainable climate solutions that

Qualifications

• Certificate/degree from college or technical school with one year related experience and/or training; or three years of related experience and/or training with HS Diploma/GED.
• Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone.
• Must be organized with the ability to multi-task and prioritize daily interruptions.
• Strong attention to detail and enjoy working in fast paced environment.
• Knowledge of Word, Excel, Outlook, and Windows.
• Flexibility to work overtime/weekends, as required.
• Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls preferred

Responsibilities

• Coordinates service resources, dispatches and assigns team members to project.
• Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.
• Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians
• Coordinates operations interaction with the Parts Department and Acquisition, as necessary.
• Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
• Generates work orders, reviews project paperwork, forwards project paperwork to Project Administrators, and generate various reports.

Skills

Customer Service

Phone skills

Multi-tasking

Attention to detail

Microsoft Office

Education

HS Diploma/GED or College degree

Tools

Word

Excel

Outlook

Windows

Job description

Trane Technologies is hiring a Service Coordinator to join our team. In this role you will plan, coordinate, and direct activities of operational resources to execute service agreements and repairs, while ensuring labor and materials meet financial standards.

You'll interact with Field Technicians and Service Managers daily to prioritize work. We offer onsite Monday-Thursday with flexible Friday locations, competitive pay, comprehensive benefits, and a focus on sustainable climate solutions that