HVAC Service Coordination Specialist

Trane Technologies plc; Moon (VA); On-site; USD 47,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Fertility coverage/adoption assistance

Tuition assistance

Job summary

Trane Technologies is seeking a Service Coordinator II for our Moon Township, PA location. You will plan, coordinate, and direct activities of operations resources to execute service agreements and repairs, while ensuring financial standards and effective communication with field staff.

The role requires strong organizational and multitasking abilities, proficiency with Word/Excel/Outlook, and flexibility to work on-site with some schedule variations. Benefits support thriving at work and home.

Qualifications

• Certificate/degree from college or technical school with one year related experience and/or training; or three years of related experience and/or training with HS Diploma/GED.
• Candidates without a 4-year degree are encouraged to apply; practical experience is valued.
• Excellent customer service and phone proficiency required.

Responsibilities

• Coordinate service resources, dispatch and assign team members to projects.
• Schedule personnel, materials, sub-contractors, and equipment by project needs.
• Communicate with Project Managers and HVAC staff to assign technicians.
• Coordinate operations with Parts/Acquisition as needed.
• Maintain customer satisfaction by addressing concerns and requests.
• Generate work orders and reports from project paperwork.

Skills

Customer service

Phone communication

Organizational skills

Multi-tasking

Attention to detail

Education

College/technical degree

HS Diploma or GED

Tools

Word

Excel

Outlook

Windows

Job description

Trane Technologies is seeking a Service Coordinator II for our Moon Township, PA location. You will plan, coordinate, and direct activities of operations resources to execute service agreements and repairs, while ensuring financial standards and effective communication with field staff.

The role requires strong organizational and multitasking abilities, proficiency with Word/Excel/Outlook, and flexibility to work on-site with some schedule variations. Benefits support thriving at work and home.