HVAC Service Advisor & Dispatch Coordinator

Winters Sheet Metal DBA Winters Heating & Cooling; Leonardtown (MD); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K

Paid Holidays

Paid Vacation

Tuition Assistance

Employee Assistance/Discount Programs

Job summary

A local HVAC service provider in Leonardtown, MD, is seeking a Service Advisor/Dispatcher for a full-time role. This position involves handling customer service requests, managing technician schedules, and preparing repair estimates. The ideal candidate should have 2-4 years of office administration experience, preferably in HVAC, and possess strong communication and organizational skills. This company values career advancement and offers comprehensive benefits including medical insurance and paid time off.

Qualifications

• 2-4 years of experience in office administration or related fields.
• HVAC industry experience preferred.
• Positive attitude and eagerness to learn.

Responsibilities

• Answer multiple-line telephone system and address customer requests.
• Prepare and follow up on repair estimates.
• Manage daily appointments and technician schedules.

Skills

Office administration

Communication skills

Attention to detail

Organizational skills

Multitasking

Computer skills (Microsoft Excel)

Job description

A local HVAC service provider in Leonardtown, MD, is seeking a Service Advisor/Dispatcher for a full-time role. This position involves handling customer service requests, managing technician schedules, and preparing repair estimates. The ideal candidate should have 2-4 years of office administration experience, preferably in HVAC, and possess strong communication and organizational skills. This company values career advancement and offers comprehensive benefits including medical insurance and paid time off.