HVAC Service Admin – Operations & Billing Expert

Stark Tech; Brick Township (NJ); On-site; USD 26,325 - 36,203; Full time

Benefits offered by this job

Market Leading Medical Benefits

Employer 401(k) with match

Generous HSA contributions

Paid time off

Career development opportunities

Job summary

Stark Tech in Brick Township, NJ is seeking a Service Administrator to manage customer accounts, work orders, and service documentation, ensuring accurate job categorization and timely follow-up on repairs. The role collaborates with operations to track POs, packing slips, and cost data for labor and materials.

Qualified candidates have at least 2 years of related experience, an associate degree (bachelor preferred), and strong Microsoft Office skills. HVAC/building controls knowledge is a plus.

Qualifications

• Associate degree in business, accounting or related field is required.
• Bachelor's degree preferred.
• Minimum 2 years of related experience.
• HVAC/building controls/construction industry knowledge is essential.
• Strong computer skills and familiarity with accounting concepts.
• Experience with ServiceTrade is a plus.
• Able to manage high-volume fast-paced workloads.

Responsibilities

• Maintain customer accounts, work orders, and service job documentation.
• Track purchase orders and packing slips.
• Follow up on open work orders and repairs.
• Manage job-related labor and material costs.
• Coordinate branded apparel with Marketing team for field employees.

Skills

Microsoft Office

Analytical thinking

Problem solving

Attention to detail

Adaptability

Multitasking under pressure

Education

Associate degree in business, accounting or related field

Bachelor's degree preferred

Tools

Microsoft Office Suite

ServiceTrade (preferred)

Job description

Stark Tech in Brick Township, NJ is seeking a Service Administrator to manage customer accounts, work orders, and service documentation, ensuring accurate job categorization and timely follow-up on repairs. The role collaborates with operations to track POs, packing slips, and cost data for labor and materials.

Qualified candidates have at least 2 years of related experience, an associate degree (bachelor preferred), and strong Microsoft Office skills. HVAC/building controls knowledge is a plus.