Service Administrator I

Stark Tech; Brick Township (NJ); On-site; USD 26,325 - 36,203; Full time

Benefits offered by this job

Market Leading Medical Benefits

Employer 401(k) with match

Generous HSA contributions

Paid time off

Career development opportunities

Job summary

Stark Tech in Brick Township, NJ is seeking a Service Administrator to manage customer accounts, work orders, and service documentation, ensuring accurate job categorization and timely follow-up on repairs. The role collaborates with operations to track POs, packing slips, and cost data for labor and materials.

Qualified candidates have at least 2 years of related experience, an associate degree (bachelor preferred), and strong Microsoft Office skills. HVAC/building controls knowledge is a plus.

Qualifications

• Associate degree in business, accounting or related field is required.
• Bachelor's degree preferred.
• Minimum 2 years of related experience.
• HVAC/building controls/construction industry knowledge is essential.
• Strong computer skills and familiarity with accounting concepts.
• Experience with ServiceTrade is a plus.
• Able to manage high-volume fast-paced workloads.

Responsibilities

• Maintain customer accounts, work orders, and service job documentation.
• Track purchase orders and packing slips.
• Follow up on open work orders and repairs.
• Manage job-related labor and material costs.
• Coordinate branded apparel with Marketing team for field employees.

Skills

Microsoft Office

Analytical thinking

Problem solving

Attention to detail

Adaptability

Multitasking under pressure

Education

Associate degree in business, accounting or related field

Bachelor's degree preferred

Tools

Microsoft Office Suite

ServiceTrade (preferred)

Job description

Responsibilities

The Service Administrator maintains customer accounts, work orders, and service job documentation while ensuring accurate job categorization. Responsibilities include tracking purchase orders and packing slips, following up on open work orders and repairs, managing job‑related labor and material costs, and establishing warranty processes as needed. The role also collaborates with the Marketing Team to coordinate company‑branded apparel for field employees.

Compensation

The expected pay range for this position is $19.11-$26.28 per hour, depending on experience, qualifications, and geographic location. Stark Tech reasonably expects to pay within this range at the time of hire. Individual compensation is determined based on several factors including experience, education, certifications, skills, internal equity, and market conditions.

Work Experience

• Associate degree in business, accounting or related field required. Bachelor's Degree preferred.
• At least 2 years of related experience required.
• Basic knowledge and understanding of HVAC/building controls/construction industry is essential.
• Strong computer skills including Microsoft Office Suite required.
• ServiceTrade experience preferred.
• Ability to adapt and be flexible in a changing environment.
• Can multi‑task, work under pressure and meet deadlines.
• Must be able to deal with a large volume of work in a fast‑paced, time‑sensitive environment.
• Must be knowledgeable of general financial accounting and cost accounting.
• Highly proficient with accounting software.
• Strong analytical and problem‑solving skills.
• Highly detail orientated.

Benefits

Advance your career with Stark Tech, a leader in facilities and energy solutions. We specialize in integrating systems, providing energy‑efficient equipment and services, and supporting sustainability through innovative technologies. At Stark Tech, we invest in our employees by offering a competitive benefits package recognized with Mployer’s 2026 Great Employee Benefits designation, featuring Market Leading Medical Benefits, comprehensive medical, dental, and vision coverage, generous employer HSA contributions, paid time off, a 401(k) with employer match, wellness programs, and career development opportunities. Join our fast‑growing, customer‑focused organization where your skills and dedication will be valued and rewarded with competitive pay and a positive work environment.