HVAC Service Advisor

Stark Tech; Bow (NH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid time off

401(k) with employer match

Medical coverage

Wellness programs

Career development opportunities

Job summary

A leader in facilities and energy solutions is looking for an expert in time and material estimating for diagnostic repairs. This role requires a strong background in the Boiler, Critical Power, or HVAC industry with at least 10 years of experience. Responsibilities include creating customer quotations and overseeing parts sourcing. The ideal candidate will possess essential certifications and strong troubleshooting skills. The position offers comprehensive benefits and the opportunity for career growth within a dynamic organization.

Qualifications

• At least 10 years of related experience in the Boiler, Critical Power, or HVAC industry.
• Extensive knowledge in the Boiler, Critical Power, or HVAC industry.
• 10-hour OSHA certification required, with 30-hour OSHA as a plus.

Responsibilities

• Oversee accurate time and material estimating for diagnostic repairs.
• Create detailed customer quotations.
• Research and source parts for repair and upgrade opportunities.

Skills

Electrical troubleshooting

Reading wiring diagrams

Strong communication skills

Customer service skills

Ability to adapt

Education

High School Diploma or equivalent

Critical Power: EGSA Journeyman certification

HVAC: Universal EPA CFC certification

10-hour OSHA certification

Tools

Microsoft Office

Handheld devices

Job description

Overview

This position acts as the primary conduit for accurate time and material estimating for diagnostic repairs, creating detailed customer quotations, and overseeing parts research and sourcing for repair and upgrade opportunities.

Responsibilities

Qualifications

• High School Diploma or equivalent and at least 10 years of related experience, or the equivalent combination of education (technical school) and experience in the Boiler, Critical Power, or HVAC industry.
• Experience with electrical troubleshooting and repair skills, ability to read wiring diagrams, mechanical layouts and blueprints is required.
• Extensive knowledge and technical capability in the Boiler, Critical Power, or HVAC industry required.
• Operating knowledge of Microsoft office software and working proficiency with handheld devices, such as Smartphones, iPads, etc.
• Critical Power: EGSA Journeyman (or equivalent) certification required.
• HVAC: Universal EPA CFC certification, UA Apprenticeship Certificate (or equivalent) required. NATE or STAR certification is a plus.
• 10-hour OSHA certification required. 30-hour OSHA is a plus.
• Strong communication and customer service skills required.
• Ability to adapt and be flexible in a changing environment.
• Must be able to deal with a large volume of work in a fast-paced, time-sensitive environment.

Benefits

Advance your career with Stark Tech, a leader in facilities and energy solutions. We specialize in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies like renewable natural gas conversion and energy storage solutions. At Stark Tech, we prioritize employee well-being and offer comprehensive benefits including paid time off, 401(k) with employer match, medical coverage, wellness programs, and career development opportunities. Join our fast-growing, customer-focused organization where your skills and dedication will be valued and rewarded with competitive pay and a positive work environment.