HVAC Service & Accounts Leader

1049 Johnson Controls Building Solutions LLC; Denver (CO); On-site; USD 94,000 - 142,000; Full time

Job summary

Johnson Controls is seeking a Service Account Leader to drive profitability and manage customer relationships for the Service business. You will set goals, monitor margins, and lead a diverse team including Technicians and Customer Service staff.

The role focuses on staffing, budgeting, forecasting, and ensuring safety compliance while delivering high quality service to the customer base.

Qualifications

• HVAC or building controls industry experience required.
• 3+ years of management in a service delivery environment.
• Strong written and verbal communication skills.
• Basic financial accounting experience expected.

Responsibilities

• Lead service customer accounts, including labor and material growth.
• Drive profitability and supervision of the service team.
• Develop employee capability and ensure safety program compliance.

Skills

People management

Customer service

Negotiation

Communication

Financial accounting

MS Office

Scheduling

Education

Technical school training or HVAC/building controls diploma

Diploma in Electronic or Mechanical Systems

Tools

MS Office

Job description

Johnson Controls is seeking a Service Account Leader to drive profitability and manage customer relationships for the Service business. You will set goals, monitor margins, and lead a diverse team including Technicians and Customer Service staff.

The role focuses on staffing, budgeting, forecasting, and ensuring safety compliance while delivering high quality service to the customer base.